When you buy a ticket in our webshop for an event or attraction, for example, a guided tour, museum, concert, presentation, excursion or workshop, the following apply (contrary and supplementary to our normal webshop terms & conditions of use):

Ticket purchase

It's possible to buy a ticket on our website direct from the vendor for admission to an event or an attraction. VVV Texel acts as an intermediary and is not party to the agreement itself. In this case the webshop terms & conditions, plus these additional terms & conditions apply. If the event also involves one or more overnight stays, the General Terms & Conditions of Travel also apply.

Receipt of tickets

Once your order and purchase have been processed on the website, you will receive the tickets for your chosen date via email.

Ticket

You must immediately report any inaccuracies of the data on the ticket to the Texel Tourist Information Office. VVV Texel cannot be held liable for any form of injury or damage resulting from incorrect information on the ticket or for injury to participant (s) or third parties or damage to the property of the participant (s) or third parties, incidents for, during or after an activity, excursion or event, for which the ticket has been obtained at or through the Texel Promotion Foundation (called "Stichting VVV Texel Promotie").

Admission

On submission of your ticket you will be granted admission to the event or attraction by the ticket vendor. If admission to the event is subject to other conditions, such as a minimum number of participants or certain weather conditions, the ticker vendor will notify you no less than 48 hours prior to the event as to whether the event will go ahead. If the event is cancelled, you will receive a credit note for participation in or admission to the event on another date, or your money will be refunded.

Can someone else go in your place?

When you buy a ticket through our website, it is for a specific date chosen by you. Should you change your mind, it will not be possible to cancel and there is no statutory cooling-off period. However, your tickets can be transferred to another person who can go in your place. The ticket vendor will grant this other person admission to the event or attraction on submission of the ticket.

Questions?

Please don't hesitate to contact us if you have any queries. You can reach us at
E-mail: info@texel.net
Tel: +31 (0)222 314741