Privacy Statement VVV Texel

This privacy statement was most recently modified on 15 December 2022.

VVV Texel was founded in 1898. Our goal is providing information to guests, the promotion and marketing of Texel as a holiday island and offering booking options on Texel. A lot of information can be found on our website https://www.texel.net/. We process personal data in the framework of the services we offer. In this privacy statement you can read what personal data of yours we process and what we do with your personal data.

Our privacy and cookie statement in brief

Your privacy is of great importance to us. We therefore comply with the General Data Protection Regulation (GDPR). This means that we:

• Clearly set out our purposes before we process your personal data, by means of this privacy and cookie statement.
• Store as few personal data as possible and only those data that are necessary for our purposes.
• Request explicit consent for the processing of your personal data, should consent be mandatory.
• Take the necessary security measures to protect your personal data. We also impose these obligations on parties that process personal data for us.
• Respect your rights, such as the right of access, rectification or removal of your personal data that we have processed.

For what purposes do we use your personal data?

We receive various personal data from you. Per purpose we will indicate what data we receive from you, with what purpose we process these data and how long they will be stored. If you have questions or want to know precisely what data of yours we keep, please contact us. The contact data are at the bottom of this privacy statement.

Contact and complaints procedure

If you send us an email, fill in our contact form on the website, approach us by telephone or via social media, or contact us in some other way, you take up our offer to contact us (performance of the contract).

Toward this end we process the following personal data:

• Name
• Contact details (email address and telephone number)
• Any information you fill in yourself as content of a message

We store these contact moments with the personal data provided by you for the performance of the contact and handling of your complaint. We will store this information as long as necessary for this contact or up to a maximum of 2 years after we last had contact with you, because we want to be certain that we have properly dealt with your question or complaint.

My Texel

It is possible to create an account on our website. Via your account you can view your reservation(s), make a payment, print a voucher or rate your stay. We need these data in the framework of the performance of the contract.

Toward this end we process the following personal data:

• Account details
• Gender
• Name
• Contact details (email address and telephone number)
• IP address

We store these data up to 2 years after you have logged into your account for the last time. We store some data longer if we are legally obliged to do so (for example, because of the obligation to keep tax records for 7 years).

Reservations

It is possible to book an accommodation via our website (performance of the contract).

Toward this end we process the following personal data:

• Account details
• Gender
• Name
• Address
• Contact details (email address and telephone number)
• Reservation and other information in connection with your stay
• Correspondence
• Payment details
• IP address

We store these data up to 2 years after a reservation has been made. We store some data longer if we are legally obliged to do so (for example, because of the obligation to keep tax records for 7 years).

Newsletters

You can register for the VVV Texel newsletter (consent) via our website. Every week/month we send a newsletter by email with special promotions and discounts, but also information about Texel.

This means we will process your email address.

We store your details until you cancel our newsletter. If you no longer wish to receive the newsletter, you can cancel at any time via the link at the bottom of the newsletter.

Pictorial material

On our website we show pictorial material of residents, but also of guests. This includes photos and videos, but also stories of residents and guests. This is how we like to show what there is to do on Texel and what the atmosphere on the island is like. We do this on the basis of consent.

Toward this end we process the following personal data:

• Gender
• Name
• Pictorial material
• Any information that you provide to us yourself

We store your details until you withdraw your consent, or the pictorial material is out of date.

Overview of businesses

Our website shows an overview of businesses. This gives visitors to our website and guests an idea of the businesses based on Texel. We do this on the basis of consent.

Toward this end we process the following personal data:

• Name
• Company name
• Pictorial material
• Any information that you provide to us yourself

We store your details until you withdraw your consent, or the information in the overview of businesses is out of date.

Surveys and reviews

You have the option of completing a survey on our services, or leaving a review on our website. This allows us to improve our services. We process your data in connection with the performance of the contract.

Toward this end we process the following personal data:

• Name
• Email address
• Content of the survey / review

We will keep these data for a maximum of 5 years after you have completed the survey or left the review.

Marketing purposes

VVV Texel processes various personal data for marketing purposes. For example, we send newsletters, show ads via social media, but we may also ask you to complete a survey. We will process your data on the basis of consent, the performance of the contract or our legitimate interest.

Toward this end we process the following personal data:

• Name
• Email address
• Reservation
• Interests
• IP address

We will store these data for a maximum of 2 years after you last visited our website or made a reservation.

In addition, we make use of lookalike marketing. This means that we share your data with companies that provide these services. Your data will only be shared with these parties with your consent or on the basis of our legitimate interest. They use this information to show you relevant ads.

In addition, we make use of cookies. You can find more information on what cookies we use and how we deal with them in our cookie statement.

Working at VVV Texel

Have you responded to one of our vacancies or have you submitted an open application? We will process your personal data in order to be able to take your application into consideration, and to prepare for an eventual employment contract.

Toward this end we process the following personal data:

• Name and address details
• Contact details (email address and telephone number)
• Curriculum Vitae
• Application letter
• Salary indication
• References
• Any other information you send along with your application

We will keep your application details up to a maximum of 6 weeks after the position has been filled. We will keep these data so that we can contact you in the event the position opens up again within the trial period. If we cannot offer you a position at this time, we can – with your consent – keep the application details for another year. You can withdraw your consent at any time by sending us an email. If you come to work for us, we will keep your interview details in the personnel file. This file will be kept as long as necessary and with regard to the application details, up to a maximum of 2 years after employment.

A social media and internet search can be part of the job application procedure. This is necessary to be able to safeguard that when employing new staff, our image is not negatively affected. This is based on our legitimate interest. We search for your name via Google, and any profile you may have on various social media. Naturally this only applies insofar as these profiles are public; we will not ask you to provide access to a restricted social media page or make a connection with us. The results of the search will be discussed with you. Should you have an objection to this, you can indicate this to us at the time that you apply for a job with us.

When can we share your personal data with third parties?

VVV Texel only shares your data with third parties if this is permitted on the basis of the current legislation. It may occur that we provide your personal data to third parties because:

• · We have engaged them to process certain data;
• · We have a legal basis to do so;
• · We are legally obliged to do so (for example, if the police require such if a criminal offence is suspected).

The parties who process personal data on our or your instruction are:

• · IT suppliers
• · Cookie service providers
• · Accommodations, hospitality venues, transporters and tourist businesses on Texel
• · Payment service providers
• · Marketing companies
• · Partners and external consultants

Some of our suppliers are based outside of the European Economic Area (“EEA”). In that case we will ensure that there are suitable safeguards for protecting your privacy.

This privacy statement only applies to the services of VVV Texel. We are not responsible for the privacy policy of other websites which are accessible via a link on our website.

How are your personal data secured?

Securing personal data is of great importance for us. We therefore take suitable technical and organisational measures with regard to the processing of personal data to be carried out, against loss or any form of unlawful processing (such as unauthorised access, corruption, alteration or furnishing of the personal data). We always modify the security and carefully note what can go wrong.

What privacy rights do you have?

• Right of access: you have the right to access your personal data that we process.
• Right of rectification: you have the right to correct or supplement your personal data that we process if they are incorrect or incomplete.
• Right to object: you can object to the processing of your personal data, including for direct marketing.
• Right of erasure: you can ask us to remove (erase) your personal data.
• Right to withdraw your consent: if you have given us consent to process personal data, you can withdraw this consent at any time.
• Right to portability of data: if it is technically possible, you have the right to have your personal data that we process transferred to a third party.
• Right to restriction of processing: in some cases you can ask us to restrict the processing of your personal data (temporarily or otherwise).

If you make such a request we can ask you to identify yourself. We will request details in this respect to be certain that you are the correct person to whom the personal data belong.

In principle we will comply with your request within one month. However, this term may be extended for reasons connected with the specific privacy rights or the complexity of the request. If we extend this term, we will inform you thereof in due time.

If you wish to exercise one of your rights, you can let us know via info@texel.net.

Changes in the privacy statement

If our services change, naturally we will also change the privacy statement. Be sure to take note of the date at the top of this document and regularly check whether there are new versions.

Questions or lodging a complaint

If you have questions, or wish to lodge a complaint on the use of your personal data, you can send an email to info@texel.net. We deal with every question and complaint internally and communicate this to you. If you believe we are not helping you in the right way, you have the right to lodge a complaint with the supervisory authority. The supervisory authority is called the Data Protection Authority, in Dutch Autoriteit Persoonsgegevens.

Contact details

Stichting VVV Texel Promotie
Emmalaan 66
1791 AV Den Burg

Email address: info@texel.net
Telephone: +31 (0) 222 - 31 47 41

Chamber of Commerce number: 37052439